Case Study: How HANDEL Helped a Healthcare Company Build a Stronger Leadership Team

MedVista Health (name changed for confidentiality) is a 2,000-employee healthcare organization headquartered in the Midwest. Over three years, they experienced 60% turnover in their senior leadership team — losing four of seven C-suite and VP-level executives. The financial and operational impact was devastating.

The Challenge

MedVista's HR team had used every standard assessment tool available: structured behavioral interviews, DISC profiles, cognitive ability tests, and extensive reference checks. Despite this rigorous process, they kept hiring leaders who looked perfect on paper but failed in practice. The most common failure mode was interpersonal — executives who could not build trust with their teams or who crumbled under the specific pressures of healthcare leadership.

The HANDEL Approach

We introduced handwriting analysis as an additional layer in their executive screening process. For each finalist candidate, we collected a handwriting sample and produced a detailed personality and behavioral profile. Critically, this was done blind — our analysts had no information about the candidate's resume, interview performance, or the specific role. The handwriting analysis stood on its own merits.

The Results

In the 18 months since implementing handwriting analysis, MedVista has made five senior hires. All five remain in their roles and are meeting or exceeding performance expectations. The estimated savings from avoided turnover: over $2.1 million. More importantly, leadership team stability has improved employee engagement scores across the organization by 23 points.